Explore our FAQs

A DNA test can reveal a wide range of information, from your genetic ancestry and ethnic background to insights about your health, traits, and potential risks for certain conditions. Depending on the type of test you choose, you may also learn about your genetic relationships with others, including distant relatives or family members. It's a powerful tool that can help you understand your unique genetic makeup.

DNA tests are 99% accurate in analyzing genetic markers, making them a reliable source of information. Ancestry tests can give you detailed insights into your ethnic background, while health-related tests can reveal potential genetic risks. However, it’s crucial to understand that while DNA tests provide valuable data, they are not definitive diagnoses for health conditions and should be considered alongside other medical evaluations.

Your privacy and security are our top priorities. All DNA samples and test results are handled with the utmost care and confidentiality. We use state-of-the-art encryption to protect your data, and we never share your personal information with third parties without your explicit consent. You have full control over your data and how it’s used once you receive your data.

The turnaround time for receiving your DNA test results typically ranges from 24 to 72 hours, depending on the type of test and the urgency. However, the processing time may vary depending on the specific test you order. Please refer to the DNA Fee Schedule for detailed information.

Once your sample is processed, we will send your results directly to your email or you may make another appointment for $70 to receive your results physically. We will keep you updated throughout the process and assist you if you need help understanding the results.

Receiving unexpected results can be emotional, and it's important to take your time to process the information. If you have questions or need further clarification, we’re here to help. Many customers find it helpful to speak with a genetic counselor, who can guide you through understanding your results and their potential implications. You’re not alone—support is always available.

Yes, certain DNA tests can provide insights into your health, including your genetic predisposition to certain conditions, how your body might respond to medications, and traits such as lactose intolerance or athletic ability. However, these tests do not diagnose diseases. We recommend discussing your results with a healthcare professional who can help you make informed decisions based on your genetic information.

Collecting a DNA sample is a simple and non-invasive process. Most DNA tests require either a saliva sample or a cheek swab, which can be done in the comfort of your own home or business setting. The process typically takes just a few minutes.

DNA tests can provide an estimate of your ethnic background by analyzing markers in your DNA that are commonly associated with certain populations. While these results can offer fascinating insights into your ancestry, they are estimates and may not reflect the full complexity of your heritage. Results can vary slightly between different testing companies due to variations in reference databases.

Yes, many DNA testing services offer tools to help you connect with potential biological relatives who have also taken the test. This can include anything from close relatives to distant cousins. If you are searching for family connections, this can be a powerful resource, but it’s important to approach the process with an open mind and be prepared for unexpected outcomes.

Please note that no refunds or credits are offered after the point of sale. If you change your mind after submitting your DNA sample, contact us as soon as possible. We will do our best to accommodate your request, including deleting your data or destroying your sample, depending on the processing stage. Your autonomy and comfort are our priorities.

Unfortunately, there are no refunds or credits offered after the point of sale. Appointments that are not cancelled AT LEAST 24 hours before the scheduled time will incur a $50.00 Cancellation/No Show Fee. This fee will be billed directly to the patient and must be paid before the rescheduled appointment. If a patient is more than 15 minutes late to their appointment, it will be considered a no-show.

Yes, DNA testing is one of the most accurate methods for determining biological paternity. A paternity test compares the DNA of the child and the potential father to see if there is a match. Results are typically over 99.9% accurate for confirming paternity. These tests can be used for personal knowledge or legal purposes, depending on your needs.

Choosing the right DNA test depends on what you’re hoping to learn. If you’re interested in exploring your ancestry and ethnic background, an ancestry DNA test is the way to go. If you’re looking for insights into your health, a health-focused DNA test may be a better option. If you're seeking information about biological relationships, such as paternity or sibling testing, specific relationship tests are available. We’re here to help you make the best choice based on your goals.

Your DNA itself doesn’t change over time, but as scientific research advances, the interpretations of your genetic data may evolve. DNA testing companies often update their databases and algorithms, meaning that your ancestry results could be refined or expanded as more data becomes available. You may receive updated results periodically as a result of these advancements.

Yes, children can take a DNA test with parental consent. Many parents choose to have their children tested for health insights, ancestry, or to determine biological relationships. The sample collection process is safe and non-invasive, and the results can provide valuable information about the child’s genetic background and potential health risks.

Currently we do not accept medical insurance. In some cases, your lab test and its payment may be accepted and reimbursed by your insurance company in accordance with the terms of your policy. Please check with your insurance company.

No, a doctor's order is not required.

Unfortunately, we don’t offer payment plans. All payments are due in full at the time of service. 

No, for a paternity test to be accepted as legal evidence, the alleged father must provide valid identification and complete his part of the required chain-of-custody paperwork.

Yes, we offer a prenatal paternity test that poses no risk to the mother or baby. This service is performed by a Licensed Phlebotomist. He or She will blood draw from both the mother and the alleged father.

No, we do not offer STD Tests currently.

Yes. An Informational Paternity Test is for personal knowledge only and does not require identification nor can the results be used in court or for legal purposes. Additionally, the Informational Paternity Test report will not include the names of the individuals tested.

A Legally Admissible (Chain-Of-Custody) Paternity Test includes detailed information that ensures the integrity and legality of the testing process. Once all the information is accurately recorded on the Chain-of-Custody Paternity Test Form and the samples are properly sealed, the form and samples are sent to the laboratory for analysis. The form is crucial in maintaining the chain of custody, ensuring the test results are admissible in court.

Yes, DNA testing is a safe and simple process. Collecting a DNA sample typically involves using a cheek swab or providing a saliva sample, both of which are non-invasive and pose no health risks. The sample is then analyzed in a lab, and there are no harmful effects associated with the testing itself.